Posted: December 17th, 2022

COVID-19 emerged without previous notice. This external factor impacted all orga

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COVID-19 emerged without previous notice. This external factor impacted all organizations around the globe. External factors are unpredictable, and it is important for managers to be ready to act when these types of events impact operations.
Select a multinational organization in the Kingdom of Saudi Arabia and evaluate how they managed the challenges of COVID-19 in relation to the aspects below, to keep operations running successfully. Then, explain whether all industries acted in the same way to these areas of operations. Why or why not?
Customer satisfaction
Forecasting
Capacity planning
Location
Inventory management
Store layout
Scheduling
**Use APA Style
Example of organizations :
Olayan Financing Group
Reference:
** it’s mandatory to use the textbook as one of the references
Stevenson, W. (2021). Operations management (14th ed.). New York, NY: McGraw-Hill Irwin
Chapters 1 and 2 in Operations Management
Bhamra, R. Hicks, C. Small, A., Garcia-Villareal, E. (2022). Value, product delivery strategies and operational performance in the medical technology industry. International Journal of Production Economics, 245(2022), 1-21.

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