Posted: March 4th, 2023

When it comes to the largest home improvement stores in the US, The Home Depot r

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When it comes to the largest home improvement stores in the US, The Home Depot rests comfortable at the top. They enjoy the leverage that a company of this magnitude receives. In companies this size, they enjoy the economic benefits and scale they receive over their competitors. With the customer base they deliver to, they are able to provide products covering from luxury items to budget friendly products. This scale helps them serve a wide and diverse customer base. The Home Depot has developed customer service support that offers professional support for contractors as well as making product returns simple and stress free.

Home Depot’s ‘One Supply Chain’ strategy drives efficiency and sustainability and uses predictive analytics to forecast the future using data from sales, consumer trends, weather patterns, supply chain disruptors, shifting management of some product distribution from suppliers to internal supply chain management, and, control over transportation modes and efficiencies that reduce miles and emissions (Home Depot, 2021).

Home Depot embraces DEI, engages every employee to empower them to have a voice, and leverages technology to share ideas. Every employee has the autonomy to engage and help customers through sharing trade-specific knowledge for problems and cost-savings solutions on products. The company believes in empowering its people to be the voice and force to better the lives of customers and the communities in which they work and live (Home Depot, 2022).

Home Depot understands how fluid the home improvement market is and how to challenge the status quo with high tech innovation. It all starts with enabling an entrepreneur environment; from integrating e-commerce into its business model, to creating an interconnected retail strategy, Home Depot is committed to becoming a leader in the home improvement industry.
Where do you see the company in ten years?

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