Posted: July 14th, 2022

Book: Organization Development: The Process of Leading Organizational Change

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Book: Organization Development: The Process of Leading Organizational Change
Case Study 7, Solving Team Challenges At DocSystems Billing Inc, pg 284
Consider :
What problems exist in this organization?
How are team roles impacting this organization?
What is the presenting problem(s) ?
What is the possible root cause(s)?
Write:
A business correspondence to Jim, Senior Director Customer Service at Doc Systems that :
1. Summarize the situation as you see it.
2. Make a recommendation the client about what could be done next based on the data included.
a. Recommended intervention(s)
b. Intervention strategy and purpose
Work Product:
Your work product is a business letter.
Organization 5
Content 5
Language Used 4

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