Posted: June 3rd, 2022

Amsterdam, the Netherlands and the KPI is “Guest Satisfaction”.

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Our task consists of analyzing the data on the HOTS (Hotel simulator) website that you have access to (all the information will be provided there including numbers, excel files, feedback and so on):
Link: http://lausanne3.nethots8.net/Login.aspx
Username: User 2
Password: Alaska
Therefore, you will have to write a paper that the skeleton for has been provided. If you have any questions, please do not hesitate to contact me about. But pretty much, we have been working on it the whole semester and had to take decisions regarding different aspects of the hotel.
For the assignment, the location chosen is: Amsterdam, the Netherlands and the KPI is “Guest Satisfaction”.
Lastly, I have attached all the necessary files regarding the rubric and so on. Additionally, I have included a final report that we have submitted as a team, so you can have an idea what it is required. However, I believe the skeleton explains it very well what has to be written and where 🙂 Thank you so much!

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