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CVS pharmacy-Organizational Analysis
Using the DAFT text and
other resources, the student will perform an organizational analysis for the organization
of their choosing. This analysis will be written in the form of a consultant’s
report, including a title page, table of contents, executive summary, headings,
citations, references, etc. The document
should be single-spaced. Use endnotes or footnotes for your citations
Topics covered in the
analysis will include:
· A brief description of the company(CVS pharmacy)
· Organizational strategies
· Organizational structure
· External environment
· Internal environment
· Organizational design for an international
environment (if applicable)
· Brief overview of products and services being
offered
Remember to not only describe what the organization is doing in each of these
areas, but also to analyze how
well they are doing in each area, which includes looking at how the
competition might be doing.
A good executive summary usually comes in 4
parts, which for the purposes of this report is likely in 4 paragraphs: 1) a
brief summary of the company being studied (not a repeat of the company
overview), 2) a brief summary of the purpose of this organizational analysis,
3) a brief overview of the key findings of this report, and 4) a few
closing remarks about the company going forward based on the findings of this
report.
For the overview of the company, the purpose is
to simply give the reader(s) some context about the company, such as its
products, revenues, numbers of employees, where it is headquartered, etc.
For the strategies section, how would
Miles and Snow classify the company? What
about Porter’s competitive strategies model? What are the company’s
goals/objectives? What strategies have they been implementing to meet those
goals/objectives? Have these strategies been effective?
For the organizational structure, how
is the company currently structuring its operations? What type of structural
model best describes what they do: functional, divisional, matrix, virtual,
etc.? Is the current structure working for them? Show an organizational chart.
For the external environment, describe
and analyse how the macro external issues impact the company, using the
external sectors we looked at in class (i.e. the economy, the human resource
sector, the financial sector, etc.).
DO NOT use a SWOT analysis to describe the external or the internal
environments.
For the internal environment, determine
if the company has any distinct competencies that could be exploited to gain
and sustain a competitive advantage. What is the company good at? What is the company not particularly good at?
Expand on the items we covered in class for the internal analysis.
For the international environment
section, if the company has international operations, how does it run those
international operations? Does head office make all the decisions, and the
international parts of the company are just treated like branch offices? Or do the international operations have a
fair degree of autonomy in running their operations? Are the international operations stand-alone
profit centres?
For
the products and services section, briefly outline the products, services,
brands, etc. sold by the company.
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