Posted: October 22nd, 2022
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Overview
The purpose of this term project is to apply the concepts that you have learned throughout the semester to the real world. You need to choose two similar companies in the similar industry, preferably, manufacturing but not limited to service or tech industries (Tesla vs. Hyundai, Tesla vs. Nissan, Tesla vs. BMW, Toyota vs. VW, Apple vs. Samsung, Google vs. Microsoft, Microsoft vs. Dell, Google vs. Apple, Uber vs. Lyft, Amazon vs. Wal-Mart, Netflix vs. Disney Plus, Boeing vs. Airbus, and so on[1]) and to do comparative research on their operations management issues described in pp.1-2 with available resources including the Internet, articles or working papers. Even though you choose service or tech industries, you can still apply operations management concepts to those companies. You can limit to certain products/services (i.e., smartphone, hybrid car, music or video services, and so on) but make sure they are broad enough to cover operations management issues.
Due Dates
Proposal: 10/23, Sun. 11:55 pm
Written report: 12/4, Sun. 11:55 pm
PPT summary & Narration recording: 12/11, Sun. 11:55 pm
Proposal (2% of total grade)
Choose two companies and write your rationale why you chose them in 150 words.
Submit a Word file to D2L Assignments (Term Project > Proposal)
Written Report (10% of total grade)
Do comparative research on operations management issues of your selected companies.
Single-spaced & 5 pages at minimum (or 2,000 words minimum)
must include title/subtitles, tables, figures, and/or citations, and
Submit a Word file to D2L Assignments (Term Project > Written Report)
Grading Criteria
Credit will be reduced for unprofessional work such as:
Page minimum not met (up to 10% deduction);
Late submission (10% deduction to zero);
Lack of in-depth analyses for chosen topics (up to 10% deduction); and
Plagiarism (based on Turnitin Similarity): Less than 40% (no deduction); 40%-49% (5% deduction); 50%-69% (10% deduction); more than 70% (20% to zero)
PPT Summary & Narration Recording (8% of total grade)
You need to summarize your written report up to 10 PowerPoint slides.
You are to prepare your PPT slides as if you present your term project in front of the whole class (i.e., use visualization, bullet points, tables and/or figures to make summaries in your PPT).
You should record narration of your own slides. Turn on your camera when recording in PPT slides so that your face can be seen. Please make sure to adjust the audio level if your voice seems too quiet or loud. Remember presentation is not like making a speech. Do not simply read from your slides. The quality of your group’s presentation will be part of your grade.
Click on the link: how to record presentations.
Submit a PPT file to D2L Assignments (Term Project > PPT Summary and Narration)
Your summary/presentation must include:
Introduction – Brief descriptions of your selected companies (1-2 slides)
Body – Detailed answers of three chosen OM topics (6-7 slides)
Conclusion – Recommendations or suggestions for improvement (1-2 slides)
For your term project written report, you need to include the followings:
Part I- Introduction
Give the brief background of the company such as history and/or market performance. Provide a detailed description of the product or services that your selected companies produce.
Part II- The analyses of the OM topics
The analyses of the selected companies over the following topics. Choose any three out of five topics in your final report. You can be flexible (i.e., if certain topics are not directly applicable to service/tech companies you chose you can adapt them in your own situation) if you chose service/tech industries but the topics you need to cover will be the same.
Supply Chain management (See Chs 1 & 14)– Outline the chosen company’s supply chain strategy (i.e., what processes to outsource) and discuss how this decision affects the company in managing suppliers, materials and distributors. Describe the company’s purchasing process, order fulfillment process, or logistics/distribution process.
Forecasting (See Ch 3)– What types of forecasting methods (time series analysis and/or qualitative methods) are the company utilizing? Is the forecasting guiding the company successfully? Describe and evaluate the chosen company’s ability to meet the customer demands.
Process Analysis (See Ch 6)- Explain the processes that the selected companies follow to manufacture its products or produce its service. Specifically, include a detailed description and diagram of the process (i.e., make-to-stock, make-to-order, or assemble-to-order)? What are the rationales of using the process? Does that affect employee’s work schedule and skill level?
Quality Management (See Ch 10)– How do the selected companies define, measure and control quality? Describe how they attempt to achieve continuous improvement through implementing various quality control tools such as Six Sigma, Statistical Quality Control techniques, or information systems to ensure the process is in control.
Inventory management (See Ch 11)– How does effectively the chosen company manage its inventory (when to place an order, how to determine the order quantity, when to receive the shipment, lead-time, and how to deal with stock-out situations, etc)? Is the company suffering from inventory mismanagement? Is it taking advantage of Economic Order Quantity Model? Dose the company implement lean manufacturing (Just-in-time inventory)? If so, how is it?
Part III- Conclusion
Recommend the better ways to improve their businesses. Briefly comment on the importance of operations management for the successful competition of the company in the market.
[1] Here are additional lists of companies for your reference: Taco Bell vs. Chipotle, Nike vs. Under Armour, Ford vs. GM, Nike vs. Adidas, Dunkin Donuts vs. Starbucks, LG vs. Samsung, Coca-Cola vs. PepsiCo, Walmart vs. Target, Spotify vs. Apple music, Netflix vs. Hulu, etc.
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