Posted: October 4th, 2022

Does Strategic Training Consultants as a company benefit and how do they benefit?

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The Virtual Sales Call Role Play Assignment utilizes the analysis that you completed on the FedEx Office Case Study to present three or more proposed FedEx Office solutions to Payton Downing from Strategic Training Consultants.
In this role play, the initial meeting with Payton Downing where you uncovered the relevant facts, identified the problems, and presented the more severe, future implications has already occurred.
You, as the FedEx Office representative, have now returned for a second meeting where you are presenting your recommended FedEx Office solutions (three or more solutions) that could solve Strategic Training Consultants’ previously identified problems. The presented solutions must be relevant and applied only to the problems that FedEx Office can solve.
Stay focused on the desired sales call outcome: Strategic Training Consultants will decide to outsource their training material production and shipping to FedEx Office.
To prepare for the roleplay, use the Sales Call Planning Worksheet where you identified solutions and supported these solutions with specific features that solve the problem. You must also include the benefits of these solutions in your presentation to Alex Barber and clearly identify who will benefit from this solution and how they will benefit. For example:
Does Strategic Training Consultants as a company benefit and how do they benefit? (Consider revenue and profits, productivity, image, employee or trainer retention, etc.),
Do Strategic Training Consultants’ employees benefit and how do they benefit?
Do the trainers benefit and how do they benefit?
Do Strategic Training Consultants’ customers (companies who contracted with Strategic Training Consultants) benefit and how do they benefit?
Do the trainees attending the training session benefit and how do they benefit?
Do Strategic Training Consultants’ employees benefit and how do they benefit?
It is possible to have more than one beneficiary.
Scripts are not allowed but you are allowed to use either the notes from your pre-prepared worksheet or your own personal notes. You will only record your presentation of the solutions, features and benefits as if you were presenting to Payton Downing at Strategic Training Consultants.
Videos will be recorded using your UNT Zoom accountLinks to an external site.. Use the Host A Meeting option and be sure that both video and audio are on. When you are ready to begin, click on record.
When the recording is complete, you will find the video in Recordings. Click on the recording and you will see an option to copy a shareable link. Copy this link and paste it in your video submission to the Discussion assignment. Be sure to title your discussion submission as follows: Your Name/Role Play. Here is an example – Chris Smith/Role Play.
The total possible points to earn for the role play is 100 points.
Each solution is worth up to 33.33 points and must include an accurate and complete description of the FedEx Office solution with specific features mentioned. You will then explain how the FedEx Office solution solves the Strategic Training Consultants’ problem. You also will identify who benefits from the implementation of the solution and how they benefit. Finally, your presentation must be articulate, engaging, and persuasive.
You should also review the FedEx Office Sales Call Role Play Video Rubric for a better understandibcing of the grading criteria.

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