Posted: September 27th, 2022

* How did the physical environment and layout and enhance or degrade your customer experience? * Specifically, what type of layout was it?

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Read chapter 7-8 will need to login cengage.com for ebook
username:amdavis61@sccsc.edu
password:Amiy@mj08
Think of a facility in which you have conducted business – for instance, a restaurant, bank, or automobile dealership.
* How did the physical environment and layout and enhance or degrade your customer experience? * Specifically, what type of layout was it?
* How does it support productivity? * Do different franchises or competing companies have different layouts? Why?
Please be sure to include material from the chapter at-hand, any applicable videos and articles from the previous week’s module and of course your own insight and experiences

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