Posted: March 28th, 2022

Select a recent crisis or scandal that your organization went through, preferably within the last two years (if you are not aware of any recent crises, you can e.g. select COVID19 or a crisis that happened more than two years ago).

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4‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍.1 Buddy Assignment – Learning from a Previous Crisis Buddy Assignment: Learning from a Previous Crisis In this buddy assignment, you will apply what you have learnt to a real-life situation that your organization has faced in the past and assess what your organization did well and what can be learned from this to be better prepared in the future and demonstrate professional crisis management. ASSIGNMENT INSTRUCTIONS Select a recent crisis or scandal that your organization went through, preferably within the last two years (if you are not aware of any recent crises, you can e.g. select COVID19 or a crisis that happened more than two years ago). Using the questions further below as a guideline, please assess how well you think your organization handled the crisis. Depending on your proximity to the crisis, you may want to talk to some of the key players involved in the management of the crisis. TIP: Before working on this assignment, it might also be a good opportunity for you, to review some of the frameworks discovered during this program and read through your learning journal to get further inspiration for this assignment. 1. Draw a timeline of the crisis/scandal, showing key points or events along the way. 2. For each key event of the crisis, list the steps that your organization took. Please rate the effectiveness of your organization’s response at each key stage on a scale of 1 to 5, with 1 being not at all effective to 5 being extremely effective. 3. Overall, what did your ‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍organization did well in dealing with the crisis? 4. Applying what you have learnt on the program about crisis management, in hindsight what do you believe could have been done better? 5. What proactive steps could your organization take now, in order to better prepare itself for when a new crisis hits? Once you have answered the above using this template. Download this template. Subsequently, discuss and share your findings with your buddy. Your buddy is invited to add to your ideas and suggestions. After you have discussed it with your buddy and made any revisions needed, please upload it below. . Depending on the sensitivity of information provided you might not be able to share the full details with your buddy. In order to ensure confidentiality, you may choose to create a second version of this assignment, taking out sensitive information. For the writer COVID19: 1. we have shut down our 32 branches 2. we have suffered from raw materials logistic 3. we have announced to our employees we will reduce the salaries 50% and they are going to work from home if needed 4. we did implement the online sales from the factory directly to the customer 5. we have reduced our production since the chocolate ordering demand have dropped as people have food as first priorities 6. it have taken around 3 – 6 months 7. we have talk to our tenancy to reduce our cut the rent of our rented 32 retails 8. we have cleared our branches from products, to reduce electricity’s bill‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍s…etc

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