Posted: September 22nd, 2022

The language difference is an obstacle preventing public health leaders from communicating effectively in group settings.

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Classmate 1: Laban: Hello Dr. D. and Classmates.
Communication Challenges in Public Health Leadership.
Public health is a field that involves continuous interactions between healthcare professionals, individuals, and communities. Often, such information is shared at every interaction level, making communication a critical tool for the success of public health activities. Even large international organizations, such as CDC and WHO share information with different global populations regularly using the available communication methods. Through communication, national and global health organizations alert communities about potential outbreaks of certain diseases that can cause widespread health problems and deaths. Even during spillage of chemical hazards, the public need to receive communication regarding their health and safety. The ability of public health leaders to communicate with the large public enables them to reduce damages and prevent widespread diseases. Thus, constant communication enables public health leaders to disseminate accurate and verifiable information required by different populations to take appropriate actions that enhance their safety and well-being. Despite the significance of effective communication in public health, leaders still face several communication challenges in group settings, such as language, culture, and health literacy.
Groups are made of persons with diverse languages creating a barrier to communication. Language is a critical tool used by public health leaders to pass important messages to communities and other affected populations (Orton et al, 2011). Besides, the increasing diversity in the United States and other countries worldwide brings public healthcare leaders into contact with professionals and communities with different languages, values and beliefs. In cases where healthcare professionals speak different languages, the message quickly becomes distorted. Even when patients can speak English and public health leaders are fully proficient, understanding becomes challenging. The language difference is an obstacle preventing public health leaders from communicating effectively in group settings.
Apart from language differences, cultural barriers prevent public health leaders from communicating with groups of persons. According to Rowitz (2014), every individual has a unique cultural perception of health diseases and healthcare services. This perception may differ from public health leaders, limiting effective communication. Nevertheless, every culture has unique beliefs and norms about diseases and healthcare services as well as communication structures and trends, affecting every decision made by public health leaders. Depending on their culture, individuals’ perceptions, and attitudes towards health services, including the information provided by public health leaders (Rowitz, 2014). Thus, they can reject critical messages about their health and well-being because of cultural differences. While many public leaders strive to different languages, it is worth noting that understanding a culture is not synonymous with language proficiency (Orton et al., 2011). Besides, speaking a language does not mean understanding the norms and beliefs about illnesses and health services. However, some patients want to listen to information that upholds their cultural practices and beliefs, something that public health leaders with less understanding of the culture in context cannot offer. Another potential cultural barrier that public health leaders experience when addressing groups is the lack of understanding of verbal and nonverbal cultural nuances. These barriers distort information and prevent effective communication. Rigid hierarchical barrier with unnecessary bureaucracy affect communication environment. Restricted interactions result to much relevant information being concealed by this barricades integrated with fear of victimization.
Another unique challenge is poor literacy skills about health and well-being. There is a massive problem with how groups receive, translate, and use health information. Even when public leaders provide an adequate message about health problems, certain people may still not understand. As a result, the intended message gets distorted along the way. Communication is vital for the provision of safe and quality healthcare. Public health leaders need communication to build working relationships and render services that meet individual and group needs. However, barriers, such as cultural differences, language problems, and low health literacy, continuously hurt the communication process. This has compelled the public health professionals get back on the drawing board to emphasize and appreciate the aspect of cultural competence and humility. According to Rodrigues, et al. (2015), they admit that the most challenges identified in communication campaigns are cultural diversity underpinnings together with different countries legislations and available communication infrastructure.
Orton, S.N., Menkens, A.J., & Santos, P. (2011). Public health business planning: A practical guide. Jones & Bartlett Learning.
Rodrigues, R., Schulmann, K., & Ilinca, S. (2015). Challenges to Public Health Communication Campaigns in Multinational Settings. European Journal of Public Health. Vol. 25(3), pp. 170-228. (Links to an external site.)
Rowitz, L. (2014). Public health leadership: Putting principles into practice. (3rd ed.). Jones & Bartlett Learning.
Classmate 2: Ruthza: Hi Professor and class,
As a healthcare setting leader, I have associated with different teams made up of different health workers and individuals. Through my working experience, I have experiences working with both a good team a lousy team, and I know how it feels to work with those teams. The healthcare organization is an organization, just like all other organizations, and here leadership is the one that determines the health of the patients because, through exemplary leadership, the nurses and other health care workers will feel the positive effects of the leadership. Their morale will be boosted, and they will be more determined (Rowitz, 2014). This will enable them to deliver high-quality medication, saving many people’s lives and easing the recovery process of the patient. (Rosengarten, 2021). While when the leadership is lacking, everything in the health center. It will be just messy and done casually because there is no guidance.
Working with a good team was amazing because everything was done in time and the way it is supposed to be done. Several factors made the team be good, and the first thing was that they were good listeners, and they keenly listened to anything that they were told to do or advised to do. In case of any issues, they always seek help or guidance.( Karlsen,et al,2021). This was excellent behavior; it even boosted my morale of always being very close to them and knowing them personally as their leader. We managed to create strong bonds, and we were very organized, and together, we were focused on achieving the same goals. Everyone played his role very well, and in the end, we managed to achieve our set goals very easily, and our patients were always happy due to the kind of medication and support they received from us (Rowitz, 2014).
Working with a bad team is the worst experience I have ever been through in my career as a nurse leader. Yes, it taught me something, but it was significantly worse. This was a team whereby both of us were leaders, though I was chosen to be the leader of leaders to ensure that the collaboration process is successful and we have come out with the decisions that were to help boost the nursing sector. This didn’t happen because of several factors; the first reason was that everyone was a leader, and he or she saw their decision as the best compared to others. This led to disagreements every time and even fights and insults among them. They had poor listening skills, and no one was ready to listen to each other and, most importantly, their team leader. This rudeness led to failing terribly and also creating enmity among some team members.
Rosengarten, L. (2021). Teamwork in nursing: essential elements for practice. Nursing Management, 28(1).
Karlsen, T., Hall‐Lord, M. L., Wangensteen, S., & Ballangrud, R. (2021). Reliability and structural validity of the Norwegian version of the TeamSTEPPS Teamwork Attitudes Questionnaire: A cross‐sectional study among Bachelor of Nursing students. Nursing Open, 8(2), 664-674.
Rowitz, L. (2014). Public health leadership: Putting principles into practice. (3rd ed.). Jones & Bartlett Learning.

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