Posted: September 22nd, 2022
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Please read the scenario below, and then answer the questions that follow in a 3-page analysis. The questions will guide your analysis of the situation, but they need to be presented as part of a summary to the hospital CEO.
Watch the following video, and then prepare an analysis using the questions below (CareforCustomers, 2018):
According to the producer, workforce management is a difficult area to get right. In the same vein, if the staff are not well-scheduled, it may lead to many managerial problems. What issues are considerd or implied in the video?
Workforce management plan mapping consists of five major areas. Under the hospital contact center staffing, the producer explains that workers do not actually get 40 hours a week of productive work. How did the producer describe productive working time?
The producer noted that a lot of time is wasted by employees doing other things, which cuts into the company or hospital’s productive time. Managers should be aware of such activities and manage them well. How should employee lunch breaks be managed?
In managing healthcare workforce time, the producer noted that the manager must be aware of several facts, some of which are beyond the employees’ control. To be effective, managers should be aware of what facts?
The producer noted that the manager must plan for and keep track of attrition within the company. What is attrition by staff?
Title page: Remember the running head. The title should be in all capitals.
Length: 2 1/2 pages minim
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