Posted: April 18th, 2022

U‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍nlike many sectors, the hospitality industry, particularly in the UK, has been at the receiving end of Brexit and covid-19. For example, the available data shows that sales in restaurants, bars, and hotels are 10% below 2019 figures despite increased consumer spending, particularly in 2021.

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U‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍nlike many sectors, the hospitality industry, particularly in the UK, has been at the receiving end of Brexit and covid-19. For example, the available data shows that sales in restaurants, bars, and hotels are 10% below 2019 figures despite increased consumer spending, particularly in 2021. The current economic climate suggests the need for the UK hospitality industry to improve its operations to recover to its pre-covid era’s performance. As a consultant, you have been tasked to propose how the industry can effectively address the challenges facing its operations; the goal is to assist the industry regain and improve its performance. For this assignment, you are required to select a business (company) within the UK hospitality industry and present your ideas to the CEO and the management board of the selected business (company). The report must be a single document, addressing the followi‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍ng key areas: – Critical discussion of operations of the selected business (company) using the process hierarchy. Your discussion should identify individual building blocks in the transformation model – Using relevant tools/models/frameworks, critically analyse how the selected business can improve its operations and develop new capabilities – Discuss how the core functions of the business can collaborate effectively in achieving the intended improvement while addressing challenges facing its operations – Critically examine the roles/contributions of the operations functions for the selected business to achieve and sustain its operations improvement – From the above analyses, recommend how the business can measure the performance of its operations improvement to enhance its competitiveness. I have explained how to answer all the tasks in the attachment “Individual tasks explained&quo‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍t;.

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