Posted: July 12th, 2022
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You have recently been hired in the newly created position of
vice president for ethics and regulatory compliance at a rapidly expanding
technology company that is headquartered in the United States. It employs about
15,000 people worldwide and has been in business for about 20 years, and its
growth has largely been fueled by the global expansion of the Internet and, in
more recent years, smartphone market penetration into second- and third-world
countries. Your products include hardware, software, and telecommunications
infrastructure (satellite and terrestrial); however, in addition to
manufacturing, a significant portion of your workforce is dedicated to the
service sector in the form of customer sales, warranty registration and
service, and intraorganization mid-level management.
Your position has been created because the organization has
grown far faster than anyone anticipated and faster than any one person or
department could competently manage. There have been allegations of both
inappropriate organizational and individual behaviors, ranging from stolen
intellectual property to environmental damage in other countries. None of these
have been proven yet, but the legal department is currently involved in
litigation in state courts, federal courts, and several international
jurisdictions.
Although the company tried several years ago to develop an ethics
guidelines section as part of its employee handbook, business
opportunities and global expansion were changing so rapidly that the drafts of
the guidelines were either quickly out of date or no longer applicable to the
organization.
The board of directors has hired you to address the
organization’s ethics problems. They would like you to address the task of
developing a set of guidelines (applicable to both individual employees and the
organization as a whole) that reflect the technology and telecommunications
industry, legal and regulatory guidelines in the domestic and international
community, and consumer sentiment about perceived appropriate organizational
behaviors.
In a thoughtful, detailed essay, describe the following
elements:
The things that you would need to
consider
The steps that you would need to
take to develop a set of ethics guidelines that will meet the current
needs of the organization as well as anticipate the ethics issues that
will likely emerge over the coming decade
Keep in mind that this is a
planning document, not a final set of ethics guidelines. Thus, the focus of
your paper should be on the sections noted above, not a set of defined ethical
behaviors (e.g., All employees will be required to sign an intellectual
property agreement).
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